Shipping policy
Shipping Policy
Shipping Options & Costs
We offer the following shipping options for deliveries within the United Kingdom:
-
Standard Shipping – Free
Estimated delivery time: 8–15 business days -
Express Shipping – £4.99
Estimated delivery time: 5–8 business days
Shipping costs are shown clearly at checkout before the order is completed.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). Delivery times are calculated from the date the order is dispatched, not the date it is placed.
Delivery Times
Delivery times are estimates and may vary depending on factors such as destination, customs clearance, carrier delays, or high-demand periods. While we do our best to meet the estimated timelines, we cannot guarantee exact delivery dates.
Tracking Information
Tracking details will be provided via email once your order has been shipped, where available.
Address Accuracy
Please ensure that your shipping address is correct and complete. We are not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete address information.
Delays & Issues
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team and we will assist you as quickly as possible.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us through our website or customer support email.